Support

We are here to help.

Get help signing in, preparing for your first coaching session, or using Cellular Detox as part of your Pompa Program journey.

Account help

Appointment details appear in the app when your coaching session is scheduled and available to your account.

You can request account deletion in the app from the profile menu on the Home screen.

For program-specific guidance, your assigned coach or care team may also contact you through existing Pompa Program channels.

Confirm you are using the email associated with your Pompa Program account.
Check that your device has an active internet connection.
Close and reopen the app if appointment or content details do not refresh.
Never send sensitive health details by email unless support specifically asks for them through an approved channel.

Cellular Detox is not for emergencies. If you are experiencing a medical emergency, call local emergency services immediately.